When you power it back up, immediately tap the F11 key gently several times. Later please check in the command prompt if the keyboard works correctly.
Please visit this link for further assistance. We also need to isolate the issue to being hardware or software related. I take it as a privilege to share this platform with you.:)įor better clarity and to assist better, I would require the complete model# of the unit. You are a valued HP customer and we appreciate you greatly for doing business with HP. Hats off to you for a job brilliantly done. I will do my best to assist you with this issue.Įxcellent diagnosis and troubleshooting were done before posting your question. I reviewed the post and understand that you are experiencing keyboard issues with the computer. Hi for stopping by the HP Support Forums! Good day.
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